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SAP Certified Support Associate - Incident Management with SAP BusinessObjects : C-BOSUP-90 Exam

C-BOSUP-90 Exam Questions
  • Exam Code: C-BOSUP-90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
  • Updated: Sep 12, 2026
  • Q & A: 80 Questions and Answers
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SAP C-BOSUP-90 exam demo

SAP C-BOSUP-90 Exam Syllabus Topics:

SectionObjectives
Topic 1: User and Security Management- Authentication and authorization concepts
  • 1. User roles and access rights
    • 2. Security configuration basics
      Topic 2: Troubleshooting and Incident Resolution- Common system and user issues
      • 1. Report and dashboard errors
        • 2. Login and access issues
          Topic 3: SAP BusinessObjects Architecture and Components- System architecture overview
          • 1. Repository and database structure
            • 2. Server components and services
              Topic 4: SAP BusinessObjects Support Fundamentals- Incident handling processes and support workflow
              • 1. Incident lifecycle overview
                • 2. Support roles and responsibilities
                  Topic 5: System Monitoring and Maintenance- Performance and availability monitoring
                  • 1. Basic system health checks
                    • 2. Log analysis and diagnostics

                      SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:

                      Question #1

                      What is SAP PartnerEdge?

                      • A. A tool integrated in SAP Solution Manager.
                      • B. A product oriented on business processes of small and midsize companies.
                      • C. A program for SAP Channel partners focused on small and midsize companies.
                      • D. A platform to implement, support, operate and monitor your enterprise solutions.
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Question #2

                      What should the partner do when receiving a new message from an end user?

                      • A. Call SAP Support for suggestions.
                      • B. Recommend to the end user to install the latest patch.
                      • C. Undertake the support Level 1 and 2 tasks corresponding to primary support services.
                      • D. Forward it to SAP and advise the end-user of the current situation.
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Question #3

                      What do you configure to enable Root Cause Analysis for a customer?

                      • A. All system landscape components
                      • B. A bridged central Solution Landscape Directory to SAP Solution Manager
                      • C. A single Diagnostic Agent
                      • D. Technical System and Diagnostic Configuration for each component
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

                      Question #4

                      When a message is directed to SAP via SAP Solution Manager, which status does the message have in the Service Desk?

                      • A. Confirmed
                      • B. Incident forwarded
                      • C. Information to SAP
                      • D. Sent to SAP
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

                      Question #5

                      Which of the following statements is a true representation of an installation?

                      • A. Each customer has only one installation per legal entity.
                      • B. Each customer can have several installations associated to their identifier.
                      • C. An installation can contain only one system linked to it.
                      • D. An installation is related to the number of employees in that organization.
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

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