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Oracle Utilities Customer Cloud Service 2020 Implementation Essentials : 1Z0-996-20 Exam

1Z0-996-20 Exam Questions
  • Exam Code: 1Z0-996-20
  • Exam Name: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials
  • Updated: Oct 19, 2026
  • Q & A: 72 Questions and Answers
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Topics of Oracle 1Z0-996-20: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Exam

The Oracle 1z0-996 certification exam is based on the learning, key topics, and activities encountered during oracle pieces of training and implementations. The following are the major topics and sub-skills that a candidate should study for the examination. These topics will give the candidates a clear view of which topics and skills one should focus on for the certification.

  • VEE Explain the difference between critical validations, validation rules, and their executions Explain the concept of VEE process Ability to configure VEE groups containing base package VEE rules Ability to apply VEE group to device or device types Ability to configure eligibility criteria and criteria field value retrieval algorithms Explain categories of IMD exceptions
  • Monitor Overdue Debts Ability to Configure and Manage Credit & Collections Manage Payment Arrangements and Pay Plans
  • Adjustments Ability to configure and manage payment adjustments
  • Fieldwork and Service Order Management Explain Service Order Activity Explain Service Order Children's Activities The candidate needs to go through and be proficient in every topic.
  • Usage Explain the usage calculation process Explain usage transactions and usage subscriptions Use Get Scalar Details usage rule and retrieve scalar measurements for scalar internal measuring components
  • Operational Device Management Explain assets and components Explain specifications and asset relationships
  • Rates Manage and Apply Rates for individual commodities and customers Apply Proration Apply Bill Factors
  • Devices and Measuring Concepts Explain the measuring component and its structures Explain the relationship between devices and measuring components Explain different types of measuring components Ability to Configure device types Ability to Configure measuring component types Ability to Configure device config type Ability to associate measuring component to the device
  • Usage Subscription Explain usage subscriptions Explain relationships between measuring components, service points, and usage subscriptions Set up and design admin data required to configure a usage subscription
  • Service Points and Install Events Explain the concept of the install event Describe the relationship between devices and service points
  • Financial Transactions Manage and Maintain Financial transactions
  • Measurements Explain differences between initial measurements, final measurements, and usage Explain the high level process of loading measurements to calculating usage Explain derived values and their association with the final measurements Create a new derive value algorithm Explain different types of IMDs and the differences between them Explain IMD exception status and Automatic Retry functionality
  • Customer Information Manage and Maintain Customer information based on the needs and requirements
  • Billing Maintain and Manage Bill Segments Complete Bills
  • Payments Manage and Maintain Payments Manage Overpayment and Payment Distribution

The 1z0-996-20 practice exams are designed to render the actual examination experience familiar to students. According to statistics, most students fail the fear of the unexpected not because of their training, but because of exam anxiety. Notes and practice exercises for the 1z0-996 exam dumps should be prepared. Certification assessment matters are focused on real-world situations which deal with real-time challenges, so it is really important for the applicant to have realistic expertise and understanding of operating in the area of customer cloud technology with Oracle utility applications alongside all the educational materials and tutorials.

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Oracle Utilities Customer Cloud Service is a cloud-based solution offered by Oracle Corporation that automates and streamlines utility customer services. The solution comes with advanced features such as customer engagement, billing, meter data management, and more. The Oracle 1Z0-996-20 Exam ensures that you have the necessary skills to implement and manage the Oracle Utilities Customer Cloud Service effectively. It is a valuable certification for IT professionals who are looking to advance their careers in the utilities industry.

Reference: https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20

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Oracle 1Z0-996-20 Exam Syllabus Topics:

SectionObjectives
Devices & Measuring Components- Concept of measuring component and related structures
- Configure device config type and associate measuring component
- Types of measuring components
- Configure measuring component type
- Configure device type
- Relationship between devices and measuring components
Adjustments- Configure and Manage Adjustments
Credit & Collections- Configure and Manage Credit & Collections and Overdue Processes
- Manage Payment Arrangements and Pay Plans
Rates- Apply Bill Factors
- Manage and Apply Rates
- Apply Proration
Usage- Usage calculation process
- Relationships between usage transactions and usage subscriptions
- Get Scalar Details usage rule
Measurements- Configure derive value algorithm
- Differences between initial, final measurements and usage
- Three types of IMDs and differences
- Derived values and association with final measurements
- Process of loading measurements to calculating usage
- IMD exception statuses and Automatic Retry functionality
Financial Transactions- Manage Financial Transactions
Usage Subscriptions- Relationships between measuring components, service points and usage subscriptions
- Design and configure usage subscription admin data
- Concept of usage subscriptions
Operational Device Management- Specifications and relationship to assets
- Role of assets and components
Fieldwork and Service Order Management- Service Order (Orchestrator) Activity concept
- Service Order Children Activities concept
VEE- Categories of IMD exceptions
- VEE process and data preparation
- Critical validations vs validation rules
- Eligibility criteria and retrieval algorithms
- Configure VEE groups and assignment
Payments- Manage Overpayment and Payment Distribution
- Manage Payments
Customer Information- Maintain and Manage Customer Information
Billing- Maintain Bill Segments
- Complete Bills
Service Points & Install Events- Concept of install event and relationship between devices and service points

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