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Cisco 640-461 Exam Syllabus Topics:

Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. You are connecting your voice gateway to the PSTN through digital lines. What is the command you should use for clocking synchronization?

A) clock source free-running
B) clock source external
C) clock source internal
D) clock source line

2. If two phones share a line between them, what happens if the user of the first phone is using the line and the user of the second phone uses the Barge feature?

A) The user on the first phone is knocked off the line, and the second phone user takes over the line.
B) The user of the first phone is notified of the Barge request.
C) The call is discontinued, but the first phone user and the second phone user are able to talk.
D) A three-way conference begins.

3. To obtain CDR information, which application is used?

A) Cisco Unified Communications Manager Call Detail Record Analysis and Reporting tool
B) Cisco Unified Serviceability
C) Cisco Unified Operating System Administration
D) Cisco Unified Communications Manager Administration
E) Cisco Unified Reporting
F) Disaster Recovery System

4. An end user reports that they are unable to control their Cisco IP phone using Cisco Unified Personal Communicator and cannot make any calls. Which situation can cause this issue?

A) The Allow Control of Device from CTI checkbox in the device configuration on Cisco Unified Communications Manager is disabled.
B) The Allow Control of Device from CTI checkbox in the device configuration on the Cisco Unified Presence is disabled.
C) The Cisco Unified Personal Communicator is configured in desk-phone mode.
D) The LDAP integration is incorrect.
E) The Cisco Unified Personal Communicator is not registered in the Cisco Unified Presence server.

5. Can an IP phone be configured so that calls to that IP phone can be rerouted if the IP phone become unregistered?

A) Yes, configuring Call Forward Unregistered provides this coverage
B) No, if a phone is unregistered, the re-order tone is played to the caller
C) No. the call is dropped at the gateway
D) Yes, configuring Call Forward Busy Internal provides this coverage
E) Yes, configuring call forward All provides this coverage

Solutions: