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ServiceNow CIS-SAM Exam Syllabus Topics:
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NEW QUESTION 59
The license metric attributes related list contains metric values set in software entitlements, and is used for reconciliation (metric group, license metric, and software model combination).
- A. False
- B. True
Answer: B
Explanation:
Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/c_SAMLicenseMetrics.html
NEW QUESTION 60
Which discovery sources are recommended by ServiceNow to populate ServiceNow software installation table? (Choose two.)
- A. ServiceNow Discovery
- B. Microsoft SCCM
- C. Service Mapping
- D. HP UCMDB
Answer: A,C
NEW QUESTION 61
A user is notified their software install has been flagged for reclamation. The user declines approval.
What is the next step in the workflow?
- A. The software is reclaimed since it was not in use.
- B. Nothing happens.
- C. The user's manager must approve or decline the reclamation.
- D. The reclamation candidate is removed from the candidate list.
Answer: C
NEW QUESTION 62
Publisher information such as general availability and end of life dates will be provided as part of what feature within ServiceNow?
- A. Software lifecycle content
- B. Normalization suggestions
- C. Reconciliation dimensions
- D. License change projection
Answer: A
NEW QUESTION 63
What are the four tiers of software reconciliation results? (Choose four.)
- A. Software Publisher
- B. Software License Metric
- C. Software Entitlement
- D. Software Allocation
- E. Software Model
- F. Software Product
Answer: A,E,F
NEW QUESTION 64
Which related list is NOT available from the software model on the License Workbench?
- A. License Metric Results
- B. Remediation Options
- C. Unlicensed Software Products
- D. Unlicensed Subscriptions
- E. Removal Candidates
Answer: C
NEW QUESTION 65
Maintenance entitlements can be associated with what types of entitlements (for non-Microsoft publishers)? (Choose three.)
- A. Perpetual + Subscription
- B. Perpetual + Maintenance
- C. Subscription
- D. Perpetual
- E. Upgrade
Answer: B,C,E
NEW QUESTION 66
The Software Asset Management Content Service is automatically enabled and cannot be opted out.
- A. False
- B. True
Answer: A
Explanation:
Reference:
https://docs.servicenow.com/bundle/kingston-software-asset-management/page/product/software- asset-management2/concept/c_SAMContentService.html
NEW QUESTION 67
What type of publisher lifecycle information does the Software Lifecycle report prioritize?
- A. Information provided by the software library
- B. Information provided in the demo data
- C. Information provided by the publisher pack
- D. Information entered by the publisher
- E. Information entered by the user
Answer: D
NEW QUESTION 68
Which of the following SAM roles has permission to grant a user the script writing capability?
- A. sam_developer
- B. discover_admin
- C. asset
- D. sam_admin
Answer: A
Explanation:
Reference:
https://docs.servicenow.com/bundle/madrid-software-asset-management/page/product/software- asset-management2/reference/r_SAMRoles.html
NEW QUESTION 69
In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?
- A. Create
- B. Initiate
- C. Prepare
- D. Close
- E. All of the above
- F. Transition
Answer: C
Explanation:
Reference:
https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/data-sheet/ds- sim.pdf
NEW QUESTION 70
ServiceNow Discovery identifies the software running on an IP-enabled device during which of its phases?
- A. Classification
- B. Identification
- C. Communication
- D. Port Scan
- E. Exploration
Answer: C
NEW QUESTION 71
Performance Analytics allows users to: (Choose three.)
- A. View trends of software license allocations.
- B. Configure software reclamation.
- C. Track usage of a particular software.
- D. Assess publisher compliance over a period of time.
Answer: A,C,D
Explanation:
Reference:
https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/ performance-analytics/concept/c_PerformanceAnalytics.html
NEW QUESTION 72
In order to write to the reconciliation results, a user would need the following role in ServiceNow:
sam_reconcile_user
- A. False
- B. True
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software- asset-management2/reference/r_SAMRoles.html
NEW QUESTION 73
What is the definition of Partially Normalized?
- A. A discovery model normalized based on publisher field alone.
- B. The software discovery model has not yet completed its run through the normalization process.
- C. A discovery model was normalized based on publisher and product fields only.
- D. A discovery model was normalized based on publisher, product, version fields.
Answer: C
Explanation:
Reference:
https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software-asset-management2/concept/c_SAMDiscovery.html
NEW QUESTION 74
What is the definition of Partially Normalized?
- A. A discovery model normalized based on publisher field alone.
- B. The software discovery model has not yet completed its run through the normalization process.
- C. A discovery model was normalized based on publisher and product fields only.
- D. A discovery model was normalized based on publisher, product, version fields.
Answer: C
NEW QUESTION 75
Match terms with the definitions related to Strategic Conformance:
Answer:
Explanation:
NEW QUESTION 76
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