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Microsoft MB2-868 Exam Syllabus Topics:

Microsoft Dynamics CRM 2011 Applications Sample Questions:

Question 1

In Microsoft Dynamics CRM 2011, you create a marketing campaign associated with several marketing
lists and marketing activities.
You create a new marketing list and plan to associate it with the campaign.
To which marketing campaign elements can you add the new marketing list?

A. undistributed marketing campaign activities
B. parent target marketing lists
C. distributed marketing campaign activities
D. open marketing campaign planning activities
E. new marketing campaign responses

Question 2

You need to create an opportunity with a product that does not currently exist in the product catalog.
What should you do?
(Choose all that apply.)

A. Add a product to the product catalog, and add the new product to the opportunity.
B. Add a new product to the opportunity.
C. Add a Write-In Product to the product catalog, and add the new Write-In Product to the opportunity.
D. Add a Write-In Product to the opportunity.

Question 3

In Microsoft Dynamics CRM 2011, the currency on an existing open opportunity is incorrect.
The opportunity has no opportunity products.
What should you do?

A. Create a new opportunity that has the correct currency, and then delete the original opportunity.
B. Create a copy of the opportunity, change the currency on the copy, and then delete the original opportunity.
C. Change the default currency for your user account. Then open the opportunity and run the Recalculate Opportunity command.
D. Open the opportunity, and then change the currency.

Question 4

In Microsoft Dynamics CRM 2011, you are distributing an email campaign activity to leads.
How can the owner of the distributed campaign activities be assigned?
(Choose all that apply.)

A. The activities can be assigned to you.
B. The activities can be assigned to a team.
C. The activities can be assigned to a specific user.
D. The activities can be assigned to a list of users.
E. The activities can be assigned to the owners of the lead records.

Question 5

In Microsoft Dynamics CRM 2011, you need to create a new quote for a customer.
The new quote is for products that are used in an existing opportunity for a different customer.
What should you do?

A. Copy the existing opportunity and create the new quote directly from the new opportunity.
B. Create the new quote and relate the existing opportunity.
C. Create the new quote directly from the existing opportunity.
D. Create the new quote and get the products from the existing opportunity.

Solutions: