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ITIL ITIL-Foundation Deutsch exam : ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version)

ITIL-Foundation Deutsch Exam Questions
  • Exam Code: ITIL-Foundation-Deutsch
  • Exam Name: ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version)
  • Updated: Aug 02, 2026
  • Q & A: 325 Questions and Answers
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ITIL-Foundation exam is an essential certification for professionals who are involved in IT service management. ITIL stands for Information Technology Infrastructure Library, which is a framework used to manage IT service delivery. The ITIL-Foundation certification is the first level of certification in the ITIL framework, and it covers the basic concepts and principles of IT service management.

ITIL Foundation Certification Exam is a valuable certification for IT professionals who want to enhance their knowledge and skills in IT Service Management. It provides a solid foundation for professionals who want to pursue advanced certifications in ITIL 4 Framework. ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) certification exam also helps professionals to improve their career prospects and increase their earning potential.

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ITIL-Foundation (ITIL Foundation Certification - IT Service Management) Certification Exam is a globally recognized certification exam that validates the knowledge and skills of IT professionals in the field of IT Service Management (ITSM). ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) certification exam is based on the IT Infrastructure Library (ITIL) framework, which is a set of best practices and guidelines for ITSM. The ITIL-Foundation exam covers the fundamental concepts and principles of ITSM, including service strategy, service design, service transition, service operation, and continual service improvement.

ITIL Foundation Certification is a globally recognized IT Service Management (ITSM) certification that is designed for professionals who are looking to enhance their knowledge and skills in ITIL. ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) certification is particularly beneficial for those who are working in IT service management or IT operations management. The ITIL-Foundation exam is the first step towards becoming an ITIL certified professional.

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ITIL ITIL-Foundation Deutsch Exam Syllabus Topics:

SectionObjectives
Key Concepts of Service Management- Service and value creation
  • 1. Value co-creation with stakeholders
    • 2. Service definitions (utility and warranty)
      The Four Dimensions of Service Management- Partners and suppliers
      • 1. External service providers and value networks
        - Value streams and processes
        • 1. End-to-end service delivery workflows
          - Organisations and people
          • 1. Roles, responsibilities, and structure
            - Information and technology
            • 1. Information systems and knowledge management
              ITIL Practices Overview- Service management practices
              • 1. Service desk
                • 2. Incident management
                  • 3. Problem management
                    - Technical management practices
                    • 1. Deployment management
                      • 2. Infrastructure and platform management
                        - General management practices
                        • 1. Continual improvement
                          • 2. Relationship management
                            • 3. Information security management
                              ITIL Service Value System (SVS)- Core components of SVS
                              • 1. Continual improvement
                                • 2. Practices
                                  • 3. Governance
                                    • 4. Guiding principles
                                      • 5. Service value chain

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