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Cisco 700-020 exam : Cisco Video Sales Essentials

700-020 Exam Questions
  • Exam Code: 700-020
  • Exam Name: Cisco Video Sales Essentials
  • Updated: Oct 01, 2026
  • Q & A: 62 Questions and Answers
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Cisco 700-020: Cisco Video Sales Essentials certification exam is designed to validate an individual's knowledge and competence in the field of video sales. 700-020 exam covers a broad range of topics related to Cisco's video technologies, including Cisco TelePresence, Cisco Jabber, and Cisco video infrastructure. It is an online exam that consists of sixty-five questions and takes sixty minutes to complete. Obtaining the Cisco Video Sales Essential certification can be immensely beneficial for professionals looking to pursue careers in video sales or related fields.

Cisco 700-020 certification can be extremely beneficial for individuals who want to fast-track their careers in the video industry. For instance, it can help them become video sales representatives, video account managers, video system engineers, and other related roles. Cisco Video Sales Essentials certification exam is suitable for sales and technical professionals, including consultants and product marketers, who can help organizations deploy video solutions that meet their business needs.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/video-sales-essentials.html

Cisco 700-020 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Outcome-Based Selling for Video37%- Vertical industry approaches
  • 1. Healthcare
    • 2. Manufacturing
      • 3. Retail
        • 4. Government and public sector
          • 5. Financial services
            • 6. Education
              - Line-of-business approaches
              • 1. Real estate
                • 2. Corporate travel
                  • 3. Human resources
                    Topic 2: Sales Tools and Resources3%- Cisco sales enablement resources
                    - Technical documentation and support
                    Topic 3: Cisco Video Portfolio51%- Solution differentiation and positioning
                    - Cloud and on-premises platforms
                    • 1. Licensing and deployment models
                      • 2. Cisco Webex portfolio
                        - Endpoint solutions
                        • 1. Desktop applications
                          • 2. Room and telepresence systems
                            • 3. Mobile clients
                              Topic 4: Video and Cisco Collaboration Advantages9%- Benefits of video communication
                              - Addressing common customer objections
                              - Value of Cisco collaboration solutions

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