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Microsoft 70-271 exam : Supporting Users and Troubleshooting a MS Windows XP OS

70-271 Exam Questions
  • Exam Code: 70-271
  • Exam Name: Supporting Users and Troubleshooting a MS Windows XP OS
  • Updated: Sep 03, 2026
  • Q & A: 310 Questions and Answers
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Microsoft 70-271 Exam Syllabus Topics:

SectionWeightObjectives
Troubleshooting Network Protocols and Services20%- TCP/IP configuration and connectivity
- Remote assistance and tools
- Name resolution (DNS, WINS)
- Internet Explorer configuration
- Remote access and connections
Installing a Windows Desktop Operating System20%- Perform and troubleshoot unattended installation
- Post-installation configuration and updates
- Upgrade from previous Windows versions
- Perform and troubleshoot attended installation
Configuring and Troubleshooting the Desktop and User Environments20%- Performance monitoring and optimization
- Local users and groups
- System startup and logon issues
- Security and local policy
- User profiles and desktop settings
Managing and Troubleshooting Access to Resources20%- Configure and troubleshoot shared folders
- Manage file and folder permissions
- Offline files synchronization
- Connect and troubleshoot local/network printers
Configuring and Troubleshooting Hardware Devices and Drivers20%- Input/output and peripheral devices
- Display and video settings
- Storage devices and disk management
- Device drivers and resource conflicts
- Power management and ACPI

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