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Cisco 642-467 exam : Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)

642-467 Exam Questions
  • Exam Code: 642-467
  • Exam Name: Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
  • Updated: Jul 24, 2026
  • Q & A: 203 Questions and Answers
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Cisco 642-467 Exam Syllabus Topics:

SectionObjectives
Cisco Unified Communications Applications Architecture- Identify Cisco Unified Communications application components
- Plan application deployment
- Understand application integration architecture
Cisco Unified Presence- Integrate presence services with Unified Communications
- Install and configure Cisco Unified Presence
- Configure user services and availability
Cisco Unified Mobility and Messaging Applications- Configure mobility features
- Configure user access and services
- Integrate messaging applications
Troubleshooting and Maintenance- Perform maintenance and upgrades
- Monitor application health and performance
- Diagnose integration issues
Cisco Unified Contact Center Express- Configure contact center components
- Implement scripts and workflows
- Manage agents and resources

Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. Which of the following statements best describes blind addressing when implementing VPIM in Cisco Unity Connection?

A) Blind addressing is used when the voice-mail user at the remote system is unavailable.
B) Blind addressing is used by VPIM to send messages to a remote user when the user is not defined as a contact in Cisco Unity Connection.
C) Blind addressing is a method that is used when the LRU reaches the maximum number of allowable entries.
D) Blind addressing is only used when networking with Cisco Unity Express systems.


2. What is the client software for Cisco Unified Presence?

A) Live Messenger
B) Jabber
C) JAVA IM
D) Skype


3. Which two parameters are required when you configure the Voice Profile for Internet Mail location on Cisco Unity Express? (Choose two.)

A) destination type
B) Simple Mail Transfer Protocol domain name
C) display name
D) domain name or IP address
E) dial ID
F) location ID


4. Which call handler can be configured to ask callers questions and, once the answers are recorded, sends them to a configured recipient?

A) standard greeting
B) directory
C) alternate greeting
D) after-hours greeting
E) interview


5. The administrator of a Cisco Unity Connection system would like to set up a new employee and assign him a password of 123. The system gives him an error when he attempts to save the user. Which two of the following settings sections and features of Cisco Unity Connection should the administrator change to set up the user? (Choose two.)

A) Authentication Rules > Minimum Credential Length
B) Restriction Tables > Check for Trivial Passwords
C) User Template > Check for Trivial Passwords
D) User Template > Maximum Credential Length
E) Restriction Tables > Minimum Credential Length
F) Authentication Rules > Check for Trivial Passwords


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: D,F
Question # 4
Answer: E
Question # 5
Answer: A,F

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