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Cisco 642-384 exam : Cisco Express Foundation Field Specialist

642-384 Exam Questions
  • Exam Code: 642-384
  • Exam Name: Cisco Express Foundation Field Specialist
  • Updated: Jul 28, 2026
  • Q & A: 70 Questions and Answers
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Cisco 642-384 Exam Syllabus Topics:

SectionObjectives
Topic 1: Troubleshooting and Operations- Network troubleshooting methodology
  • 1. Common connectivity issues diagnosis
    • 2. Layered troubleshooting approach
      - Basic monitoring and maintenance
      • 1. Log interpretation basics
        • 2. Device status checking
          Topic 2: Network Device Configuration- Switching configuration
          • 1. Trunking and port configuration
            • 2. VLAN configuration basics
              - Routing configuration
              • 1. Static routing setup
                • 2. Basic dynamic routing concepts
                  Topic 3: Network Services and Protocols- Transport and application protocols
                  • 1. TCP/IP model understanding
                    • 2. Common application protocols overview
                      - Core network services
                      • 1. DNS fundamentals
                        • 2. DHCP operation basics
                          Topic 4: Network Infrastructure Fundamentals- LAN and WAN technologies
                          • 1. WAN connectivity basics
                            • 2. Ethernet fundamentals and switching concepts
                              - IP addressing and routing basics
                              • 1. IPv4 addressing and subnetting
                                • 2. Basic routing concepts and protocols

                                  Cisco Express Foundation Field Specialist Sample Questions:

                                  1. Which benefit can be obtained by using the change management service component in the operate phase?

                                  A) notification provided to interested parties regarding problems that have been identified, and a system that scales with customer requirements
                                  B) improved system service quality and fewer disruptions
                                  C) reduced operating costs, due to a consistent framework for making necessary changes in an efficient and accountable manner
                                  D) greater accuracy, completeness, and timeliness of network configuration information


                                  2. You are troubleshooting OSPF neighbor establishment problems, which are occurring over Frame Relay interfaces that use the default OSPF network type. What should you verify in the router configuration?

                                  A) the ip ospf priority 0 statement on the Frame Relay interface on the designated router
                                  B) the neighbor statements on the Frame Relay interface
                                  C) the ip ospf network point-to-point statement under the Frame Relay interface
                                  D) the frame-relay map statement on the Frame Relay interface


                                  3. Which two WAN interfaces does the Cisco SRP 520 Series support? (Choose two.)

                                  A) serial
                                  B) Fibre Channel
                                  C) passive optical network (PON)
                                  D) ADSL2+
                                  E) Fast Ethernet


                                  4. Which two benefits will a client see from adding a Wireless LAN Controller to their Smart Business Communications System? (Choose two.)

                                  A) network management with CLI
                                  B) add additional access points
                                  C) increase connection speeds
                                  D) allow for guest access


                                  5. Which three WAN technologies does the Cisco SR 500 Family support? (Choose three.)

                                  A) Fibre Channel
                                  B) SIP trunking
                                  C) IPv6
                                  D) T1
                                  E) Fast Ethernet
                                  F) ADSL


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: D
                                  Question # 3
                                  Answer: D,E
                                  Question # 4
                                  Answer: B,D
                                  Question # 5
                                  Answer: D,E,F

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