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Avaya IP Office Implementation Sample Questions:

1. There are different providers running in Avaya one-X@ Portal for IP Office.
Which provider handles the browser connections between the users and the one-X@ Portal
server?

A) Telephony CSTA Provider
B) PresentationLevel Provider
C) Directory DSMLIP Office Provider
D) Directory DSML LDAP Provider
E) VoiceMail Provider

2. A customer wants to implement the Avaya IP Office solution. They have live analog lines and would like to implement a basic four-port voicemail with an Auto Attendant. They would like to use one X@ Portal for live users. What is the minimum number of servers they will need to accomplish this?

A) 2
B) 1
C) 3
D) 4

3. How is an Auto Attendant tested if the lines are not yet installed?

A) Call the Voicemail Start Code *77.
B) Call the Voicemail Announcement Code *8101.
C) Create and dial a new Auto Attendant Short Code.
D) Dial the default Short Code*91#.

4. Which application within the IP Office product suite provides the ability for call recording?

A) one-X@ Portal
B) Customer Call Reporter
C) VoiceMail Pro
D) IP Office Manager

5. A customer uses a call accounting system and account codes in the IP Office to keep track of billable time spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.
What needs to be programmed to accomplish this?

A) Add the client CLIinformation to the Incoming Call Route.
B) Enable Forced Account Code on the Incoming Call Route created for the client CLI.
C) Enable CLItracking.
D) Add the CLI information to the Account Code.

Solutions: