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IBM 000-M196 exam : Social Software and Unified Communications Sales Mastery Test v1

000-M196 Exam Questions
  • Exam Code: 000-M196
  • Exam Name: Social Software and Unified Communications Sales Mastery Test v1
  • Updated: Jul 31, 2026
  • Q & A: 47 Questions and Answers
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IBM 000-M196 Exam Syllabus Topics:

SectionWeightObjectives
Competitive Landscape20%- Competitor solutions comparison
- IBM competitive advantages
Sales Approach & Value Proposition25%- Positioning and differentiation
- Client needs assessment
- ROI and business outcomes
Sales Process & Tools10%- Support and enablement
- IBM sales resources
Deployment & Licensing15%- Licensing models
- Basic implementation overview
IBM Social Software & Unified Communications Solutions30%- Key features and benefits
- Product portfolio overview
- Use cases and business value

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